These Terms of Service (“Terms”) govern your access to and use of the services provided by WillowPackage (“WillowPackage,” “we,” “us,” or “our”), including our website, consultations, design services, plumbing installations, and any other services we offer (collectively, the “Services”).
Please read these Terms carefully before using our Services. By accessing or using any part of the Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access or use the Services.
1. Services
WillowPackage provides a range of services related to bathroom plumbing, including but not limited to:
- Consultations: Initial consultations to discuss your project needs and vision.
- Design Services: Creation of bathroom designs and plans.
- Plumbing Services: Installation, repair, and maintenance of bathroom plumbing fixtures and systems.
- Product Sourcing: Assistance with selecting and sourcing bathroom fixtures and materials.
2. Quotes and Payments
- Quotes: We provide detailed quotes for all our Services. Quotes are valid for a specified period and are subject to change based on material costs and project scope adjustments.
- Payment Terms: Payment schedules will be outlined in the quote and may vary depending on the project. We may require deposits, progress payments, or full payment upon completion of the Services.
- Late Payments: Late payments may be subject to finance charges.
3. Project Schedules and Delays
- Project Schedules: We make every effort to adhere to agreed-upon project schedules. However, unforeseen circumstances may arise that impact the timeline.
- Delays: We will communicate any potential delays promptly and work with you to minimize disruptions.
- Client Responsibilities: Timely decisions and approvals from the client are essential to maintaining the project schedule.
4. Client Responsibilities
You are responsible for:
- Providing clear and accurate information about your project needs and expectations.
- Ensuring that the work area is accessible and safe for our team.
- Obtaining any necessary permits or approvals for the project.
- Promptly communicating any concerns or changes to the project scope.
5. Warranties
- Workmanship Warranty: We offer a warranty on our workmanship for a specified period.
- Product Warranties: Manufacturer warranties apply to all products and materials used in your project.
- Warranty Exclusions: Our warranties may not cover issues arising from improper use, maintenance, or modifications made by third parties.
6. Limitation of Liability
To the maximum extent permitted by law, WillowPackage and its affiliates, officers, directors, employees, agents, suppliers, or licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to your access to or use of or inability to access or use the Services.
7. Dispute Resolution
We aim to resolve any disputes amicably. In the event of a dispute, the parties agree to first attempt to resolve the dispute through good faith negotiations.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Your State/Province], without regard to its conflict of laws provisions.
9. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Services following any changes constitutes your acceptance of the revised Terms.
10. Contact Us
If you have any questions about these Terms, please contact us at: